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Welcome to Promenade—Plano’s premier destination for independent senior living, where elegance, comfort, and connection come together to create the lifestyle you’ve earned.

Stay Safe: A Simple Guide to Avoid Scams for Seniors

At our community, we care about keeping our senior residents safe. Scammers often target older adults, using phone calls, emails, social media, and even in-person visits to try to steal money or personal information. These scams can be stressful and confusing, but knowing the warning signs and taking simple precautions can help you stay safe.


Tips to Stay Safe

  • Be careful online - Don't accept friend requests or messages from people you don't know. Scammers often create fake profiles to appear friendly or trustworthy. Avoid sharing personal information online, even with people who seem nice.
    •    Also verify people you think you know - Scammers can create fake profiles pretending to be friends or family. Even if someone seems familiar, reach out using your usual phone number or email to confirm before responding to requests for money or help.
  • Ask for help - If something seems suspicious, check with a trusted family member or friend before responding. Talking it through can prevent mistakes and give peace of mind.
  • Ignore strangers pretending to be officials - Scammers may pretend to be from the government, military, IRS, Social Security, Medicare, or the VA. They may say you owe money or need to provide personal information. Real organizations will not contact you this way.
  • Pay bills safely - Always use the phone number or website printed on your official bills when paying. Scammers sometimes create fake websites or phone numbers to trick you into sending money to them instead.
  • Never pay with gift cards, wire transfers, or cryptocurrency - Legitimate businesses will not ask for payment in these ways. If someone requests payment in these forms, it is a scam.
  • Watch out for common scams:
    • Small-payment scams - A scammer may ask for a small amount of money at first, then increase the requests over time.
    • Family scams - Someone might pretend to be a grandchild or relative in trouble, asking for money quickly. Always call the real family member to confirm.
    • Phishing or tech support scams - Be cautious of emails, pop-ups, or phone calls asking you to click a link or call a number to fix your computer. These are often attempts to steal personal information or install viruses.
    • Code scams - Your bank, credit card company, or social media platform will never ask for verification codes over the phone. If someone calls asking for codes, hang up immediately.
    • Romance scams - Scammers create fake profiles online and ask for money, claiming it's for travel, visas, or emergencies. Never send money to someone you have not met in person, especially overseas.
  • Family support - Children, grandchildren, and other loved ones can help seniors stay safe. With permission, check in on bank accounts, social media interactions, and unusual messages. Regular communication helps catch potential scams early and gives seniors confidence when making decisions.

Being careful, staying informed, and asking for help are the best ways to avoid scams. Remember, it is always okay to hang up, say no, or check with someone you trust before sending money or sharing information. Your safety is important to you, your family, and everyone in our community. By following these tips, seniors can enjoy daily life and online activity with confidence and peace of mind.

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May 15

Address

7200 Chase Oaks Boulevard
Plano, TX 75025

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